Shipping policy

Shipping Policy

Effective Date: 21, May 2025

We aim to process and ship all orders as quickly as possible while ensuring your jewelry arrives safely and securely.

Processing Time

  • Orders are typically processed within 1 to 3 business days.

  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods and Rates

  • Shipping rates are calculated at checkout based on your selected delivery method and location.

  • We offer both standard and expedited shipping options within the United States.

Tracking Information

Once your order is shipped, you will receive a confirmation email with your tracking number. Please allow up to 24 hours for the tracking link to update.

Delivery Issues

ShineWithJanet.site is not responsible for shipping delays caused by the carrier, weather, or incorrect shipping addresses provided by the customer.

Lost or Stolen Packages

If your package is marked as delivered but you have not received it, please contact the shipping carrier directly. While we will do our best to assist, we are not liable for packages lost or stolen after confirmed delivery.